| Billing Audit |
| Optimization |
| Expense Management |
| Consulting |
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| Telecom Consulting Services |
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Telecom Consulting Service is our fee based offering providing
you with services to enhance your communications infrastructure;
assist you in projects to meet your company's business, financial
and technical needs; and a resource to you for handling work overflow.
- Telecom Sourcing
Telecom sourcing includes price and contract benchmarking, RFP
management, vendor contract negotiations and strategy development.
In our experience, telecom sourcing can generate an average savings
from 10 percent to 35 percent depending on the rates that were
agreed to in existing contracts.A higher spend could possibly
mean higher savings through a good negotiation. It is recommended
that the process of sourcing be started at least six months before
the expiration of the existing contracts.
- Telecom Network Design & Implementation
Today's network-based economy has accelerated the evolution of
the distributed enterprise, often comprised of a headquarter facility,
several regional sites and many branch offices around the world,
all working together as one integrated business entity. The connectivity
that enables users to share information and applications powering
business is the foundation of the Wide Area Network's infrastructure.
When the client's WAN does not perform well, business does not
perform well. Employee and overall business productivity suffers
when users are forced to compete for WAN bandwidth and wait for
access to business-critical applications. The demand for bandwidth
will always increase as richer applications are deployed. WAN
design must strike the balance between demand and supply of bandwidth
and the speed of delivery. When businesses merge or acquire new
ones, enterprises undergo integration, consolidation and migration
of WAN services and technologies. The migration of the network
from one carrier to another is performed in a controlled and incremental
manner to significantly reduce both costs and risks associated
with the process. This involves providing assurances about network
backup, recovery and security; reducing opportunities for error;
eliminating repetitive processes, minimizing disruption to end
users during the migration; and providing a framework for the
ongoing training and maintenance that network migration requires.
- Key steps in successful migration:
-
Preparation
- Migration and roll-out
- Post-migration
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Training
- Support
- Maintenance
- TELECOMERS designs solutions based on client's business, technical
and financial needs using proven technologies and services.
- VoIP Design & Implementation
Voice over IP (VoIP) is gaining wide acceptance today. VoIP, currently
viewed as a viable technology alternative to PSTN, involves the
transmission of voice conversations over packet-switched IP data
networks, such as private enterprise LANs, WANs, intranets and
the Internet. But more specifically, IP telephony involves the
delivery of the telephony application over IP, instead of a circuit-switched
network.
Service Types:
- VoIP system vendors offer pure IP based and IP-enabled systems.
With evolutionary roadmaps laid out by the vendors, traditional
PBX systems can accommodate a range of IP-oriented components
VoIP trunks and gateways, VoIP line and station cards, and IP
telephones and soft phones allowing customers the option to gradually
migrate their PBX systems to support IP telephony if desired.
This mix of IP and TDM technology in today's PBX solutions is
known as a hybrid approach. The bottom line for customers opting
for the hybrid approach is that they can retain most or all of
their existing TDM equipment investment (although some hardware
and software upgrading may be required), and add IP-telephony
components and users as required. TELECOMERS partner with vendors
to architect solutions that meet client's specific requirement.
- Telecom Network Security
TELECOMERS security solution partners offer a managed hardware
and software solution that bundles a firewall system with administration,
proactive monitoring and report generation. Managed Firewall addresses
known security vulnerabilities and exposures, yet allows you to
implement your own security policy and protective features over
time. The solution delivers secure Internet access while minimizing
and in some cases, eliminating the burden of firewall administration.
Our solution partner will also assist with firewall installation
and configuration.
- Disaster Recovery and Business Continuity
Planning
A practical disaster recovery plan is one that is proactive, well
planned, and most importantly, in place and well tested before
a disaster strikes. According to Gartner, "Business survival necessitates
planning for every type of business disruption. While such disruptions
cannot be predicted, they can wreak havoc upon the business, with
results ranging from insured losses of replaceable tangibles to
uninsurable capital losses, to customer dissatisfaction and possible
desertion, to complete insolvency."
TELECOMERS is committed to helping clients develop a WAN disaster
recovery and business continuity plan to ensure that users continue
to have access to corporate resources to conduct business.
- Please contact TELECOMERS consultants for details.
- Project Management
A formal project management process is crucial to the overall
success of any project. The objective of a formal project management
process is to provide a detailed plan and set of deliverables
that can be easily tracked, controlled, measured, and reported
on to assure the proposed solution is delivered on time and within
budget while meeting the strictest quality standards.
TELECOMERS will collaborate with the client to develop a comprehensive
project plan using standard methodologies and tools, and implement
standards aimed at providing consistency and quality in the deliverables.
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